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Connecting Apps

Currently available​

Shopify​

Connect your Shopify store so your agent can search products, check stock, manage the cart, let customers check out in chat, and take return or cancellation requests.

See Shopify integration for the full setup guide.

Salla​

Connect your Salla store so your agent can search products, look up and cancel orders, take return requests, manage carts, and recommend products — with full Arabic and multi-currency support.

See Salla integration for the full setup guide.

Calendly​

Connect Calendly so your agent can share your booking link when a customer wants to schedule a meeting.

See Calendly integration for the full setup guide.

External API​

Connect your agent to any external REST API to fetch live data or trigger actions — booking systems, inventory feeds, internal tools, and more.

See External API integration for the full setup guide.

How integrations will work​

When new integrations launch, the general process will be:

  1. Find the integration - Go to Integrations in the sidebar
  2. Click Connect - Start the connection process
  3. Authorize - Allow TAB to access your account
  4. Configure - Set up how data flows
  5. Test - Verify it works

Planned integrations​

We're working on adding:

  • Webhook / Zapier - Send conversation events to external systems or connect to 5,000+ apps
  • Salesforce - Sync customer data to your CRM
  • Zoho CRM - Push customer and contact data
  • Slack - Get notifications for important conversations
  • Microsoft Teams - Receive alerts and updates

See the full Product Roadmap for details.

In the meantime​

You can still get your customer data into other systems:

  1. Export customer data to CSV from the Customers section
  2. Import the CSV into your CRM or other tools
  3. Set up a regular export schedule to keep things in sync

Need help?​

If you have questions about integrations, contact support.