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Integrations

Connect TAB to other tools you use so your customer data and conversations flow automatically to the right places.

What are integrations?​

Integrations link TAB to other apps. When someone chats with your agent, their information can automatically appear in your CRM, notify your team, or trigger other workflows.

Why use integrations?​

Save time No more copying customer data from one system to another. Data moves automatically.

Never miss a customer Customer data goes straight to your CRM where your sales team can see it.

Keep everything in sync Customer info is the same everywhere - no manual updates needed.

Available now​

Shopify​

Connect your Shopify store so your agent can:

  • Search and display products
  • Check stock and availability
  • Add, update, and remove cart items, and let customers check out in chat
  • Take return and cancellation requests and send them to you
  • Recommend products based on what the customer is looking for

See Shopify integration for details.

Salla​

Connect your Salla store so your agent can:

  • Search and display products, with variants and pricing
  • Look up order status and search orders
  • Cancel orders on behalf of customers
  • Take return, refund, and exchange requests
  • Manage shopping carts
  • Recommend products based on customer preferences

With full Arabic and multi-currency support.

See Salla integration for details.

Calendly​

Connect Calendly so your agent can share your booking link when a customer wants to schedule a meeting — and match a specific event type when they ask for one.

See Calendly integration for details.

External API​

Connect your agent to any external REST API for live data access. Use it to fetch real-time information from booking systems, inventory feeds, internal tools, or any service your business uses.

See External API integration for details.

Coming soon​

Webhook / Zapier​

Send conversation events to any external system via webhooks, or connect TAB to 5,000+ apps through Zapier.

CRMs​

  • Salesforce - Automatically create and sync customer data
  • Zoho CRM - Push customer and contact data

Communication​

  • Slack - Get notifications when important conversations happen
  • Microsoft Teams - Receive alerts and updates in Teams

See our Product Roadmap for the full list.

How integrations work​

  1. Connect - Log in to the other service and authorize TAB
  2. Configure - Set up what data goes where
  3. Activate - Turn it on
  4. Done - Data syncs automatically

Next steps​